Service
Account
Pay & Ship
After-sale Service
Member Center
Self-service Tool
User Notes
Order status
Agent shopping & Mall
Await purchase : Await BBJTao assign order.
In process : Purchaser begin to buy
Bought : Buy success
No stock
Problem : Real goods size , color or style different . or with defect.
Forbidden
Lost : Lost by China domestic express.
Other
Await payment : You need to pay balance for ID goods . Or ID goods part money refund to your account.
Refunded : ID goods total money refund to your account .
Arrived
Storing
Abandon
Self –shopping
Submit Shipping information : After seller ship goods , you need to submit shipping information .
Await process : Wait before we receive goods .
Problem : Real goods size , color or style different . or with defect.
Forbidden
Others
Await payment : If change goods or back goods , need to pay balance .
Return : Back goods to seller .
Arrived
Storing
Abandon
Transport
Await process : After you submit parcel information , wait before we receive it .
Arrived
Storing
Abandon
Unclaimed
parcel : Parcel we receive , but we don’t know who’s parcel . if yours’ ,
please submit parcel information for us to check.
Parcel status :
Await process : You submit delivery goods , we check parcel information . Report final parcel weight .
Await payment
Await packing
Shipped
You Confirm receipt, points receive.
You Share parcel or Items , points receive.
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